Effective Date: April 8, 2025

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Website: bsupercharged.com
Company Name: Bsupercharged B.V.
Contact Email: info@bsupercharged.com

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1. Introduction

At Bsupercharged B.V., your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information, including any health-related or genetic data you provide through our website and services.

By accessing or using bsupercharged.com, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

We collect the following types of information:

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A. Personal Information

•⁠  ⁠Name, email address, phone number, address
•⁠  ⁠Login credentials (username, password)

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B. Health & Genetic Data

•⁠  ⁠DNA test results
•⁠  ⁠Blood test results
•⁠  ⁠GI, hormone, or other biomarker data
•⁠  ⁠Questionnaires related to lifestyle, diet, symptoms

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C. Payment Information

•⁠  ⁠Collected and processed by third-party payment providers (we do not store full credit card details)

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D. Technical Information

•⁠  ⁠IP address, browser type, device information
•⁠  ⁠Pages visited, time spent on site, referral sources (via cookies and analytics tools)

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3. How We Use Your Information

We use your information to:
•⁠  ⁠Provide personalized health reports and recommendations
•⁠  ⁠Process and fulfill test kit orders
•⁠  ⁠Communicate with you about your account, updates, and services
•⁠  ⁠Improve our website, user experience, and AI-based analysis tools
•⁠  ⁠Ensure compliance with legal and regulatory requirements

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We will never sell your data to third parties.

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4. Sharing Your Data

We only share your data with:
•⁠  ⁠Laboratory partners who process test kits and generate reports
•⁠  ⁠Technology providers (e.g., secure hosting, payment processors)
•⁠  ⁠Healthcare professionals or coaches (only if you explicitly consent)
•⁠  ⁠Legal authorities, if required by law

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All partners are contractually obligated to follow data protection laws and confidentiality protocols.

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5. Your Rights

Depending on your location, you have the right to:
•⁠  ⁠Access your data
•⁠  ⁠Request correction or deletion
•⁠  ⁠Withdraw consent at any time
•⁠  ⁠Request data portability
•⁠  ⁠Lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@bsupercharged.com.

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6. Data Security

We protect your information with:
•⁠  ⁠SSL encryption
•⁠  ⁠Secure account logins
•⁠  ⁠Internal access controls
•⁠  ⁠Regular audits and risk assessments

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While we strive for the highest standards, no method of transmission over the Internet is 100% secure.

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7. Data Retention

We retain your information as long as necessary to:
•⁠  ⁠Deliver our services
•⁠  ⁠Fulfill legal obligations
•⁠  ⁠Resolve disputes
•⁠  ⁠Enforce our agreements

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You may request deletion of your data, subject to legal and contractual limitations.

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8. Cookies & Tracking

We use cookies to:
•⁠  ⁠Analyze website performance
•⁠  ⁠Customize user experience
•⁠  ⁠Enable certain website features

You can manage cookies via browser settings or opt-out options on our site.

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9. Children’s Privacy

Our services are not intended for children under 18 without parental consent. If we become aware of unintentional data collection from minors, we will delete it.

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10. International Transfers

Your data may be transferred to, and processed in, countries outside your own. We implement safeguards such as Standard Contractual Clauses to protect your data during international transfers.

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11. Changes to This Policy

We may update this policy periodically. When we do, we will revise the “Effective Date” and notify you if the changes are material.

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12. Contact Us

For any questions, data access requests, or privacy concerns, please contact:
📧 info@bsupercharged.com